Program & Facility Policies

• Receipts will be mailed to those who register by phone.

• We reserve the right to cancel programs and/or change class times. Classes cancelled by the Stadium may or may not be rescheduled depending upon the circumstances.

• Programs may be paid for by cheque, Visa, Mastercard, debit or cash. Prices for programs may change from season to season in order to accommodate the number of weeks available to offer an activity. Prices are subject to change.

• Registration accepted on a first-come, first-served basis. Some classes may be filled due to on-going registration.

• Code of Conduct: In an effort to provide participants and staff with a safe and enjoyable environment, inappropriate behaviour, foul language and aggressive behaviour to other participants and staff will not be permitted, as well as intentional damage to Stadium property and the property of others. HRM reserves the right to take necessary measures including, but not limited to, suspension or termination or enrollment and/or contacting the police when any participant contravenes HRM policies and/or by-laws.

• Waiting Lists: If the course you are interested in is full, you have the option of making another course selection or being put on a waiting list for the course of your choice (however, there is no guarantee that a space will become available). Participants will be contacted only if a space becomes available.

• Returned Cheque/Declined Credit Card Fee: A service fee, based on HRM’s Revenue Collection Policy, will be levied in the event of Non Sufficient Funds (NSF); Stop payment; or Funds Not Cleared.

• REFUND POLICY: HRM is committed to the satisfaction of all participants in our recreation programs. EFFECTIVE June 1, 2016 (for all programs starting after June 1st), participants requesting to withdraw from the program or class, must refer to the following policy:

• Participants enrolled in a program or class may withdraw on the phone or in person up to seven days prior to the program start date.
• Within seven days prior to the start date, refunds will only be issued if a waiting list is active for the program and the spot is able to be filled. 
• If due to unforeseen circumstances or if you are unsatisfied with the program, please contact the Stadium to discuss your eligibility for a refund. Once the program has begun, a pro-rated refund will be issued if approved.
• HRM Recreation Programming reserves the right to cancel programs or classes if minimum registration numbers are not obtained prior to the start date. In this case a full refund will be issued. If the fees were paid by credit card, a refund will appear on your credit card statement. If paid by cash, cheque or debit card, a refund cheque will be mailed to the customer within two to four weeks. There are no refunds for drop ins or punch passes.

• In order to qualify for the member’s price on programs, the participant’s Annual Membership must be valid during the program.

• HST will be charged to our fees where applicable.

• Protection of Personal Property: The Stadium strives to provide a safe and secure environment for our members and clients. We are unable to accept responsibility for lost or stolen items. For the protection of your personal property we recommend you do not bring valuables to The Stadium and never leave your locker open or unattended. • There is an inherent risk in performing any physical activity. It is the participant’s responsibility to determine which activities and exercises are safe for them, and to use all equipment properly. Although Sackville Sports Stadium attempts to achieve certain maintenance standards, The Stadium cannot assume the risk associated with the use of these premises. Therefore access to and use of these facilities is entirely at your own risk.

• The Stadium is a non-smoking facility. Smoking is not permitted within 10 meters of the building.

• The Stadium promotes a scent free environment. We ask that you refrain from wearing or using scented products.

• In the event of an unscheduled swim class cancellation, we will strive to make the class up following the last class of the session. However, when we are unable to do so we will provide a registrants with a credit for missed time.