Membership FAQ's
Frequently Asked Questions for Memberships
How do I sign up for a Membership?
Our friendly and approachable Client Service Representatives can help you decide which membership is right for you by having the opportunity to explain in detail what our Memberships include. They can give you a tour of the facility and show you more in detail of what we offer.
What hours of operation is your Membership Team available?
Our Front Desk Reception is available to go over Membership info for you Monday thru Thursday 5:30am to 9:00pm, Friday 5:30am to 8:00pm, Saturdays 7:00am - 5:00pm and Sundays 7:00am - 8:00pm.
What length of Memberships do you offer?
We offer a 1 Month, annual membership paid in full, or a monthly auto-renewal membership. By signing up for an annual paid in full membership you save one month off the purchase price!
What is included in a Membership?
We offer the following memberships:
All Access Membership - This membership includes access to the Co-Ed Fitness Centre, Group Exercise, Cycle Zone classes, Swimming, Skating, and access to our member only times in the Training and Cycle Zones.
How much is a Membership?
Adult All Access - $40.80/month +hst
Senior / Youth / Student All Access - $30.60/month +hst
Household All Access - $61.20/month +hst
*These prices do not include HST and prices are subjected to change without notice.
Do I have to pay my Membership in full?
You can pay in full or monthly.
Do I get discounts on Stadium Programs if I am a Member?
Discounts on programs are not offered for those with a membership.
What is considered a Household Membership?
A household is defined as 2 Adults (19yrs +) and dependent Children (18yrs & under) all living in the same household.
How old do you have to be to become a Member?
You must be 16 years of age or older to purchase a day pass. Those under 16 must obtain parental or guardian permission. You must be 19 years or older to purchase a term Membership. Those under 19 must obtain parental or guardian permission.
Do you offer any corporate discounts?
Halifax Regional Municipality (HRM) employees receive a 25% discount on their annual membership. They must show a pay stub or employee ID to qualify.
I need to change my banking information, what is the process?
Please come in and visit with one of our Client Services Representatives and they would be more than happy to assist you in filling out the required form.
I am not using my Membership, can I cancel it?
The Membership Agreement may be cancelled by giving us 15 days written notice prior to your next payment date. You must come in and complete the Sackville Sports Stadium Resignation Request Form. Membership cancellation requests will not be authorized if the member’s membership dues payments or any or all portions of their membership fee or dues are in arrears. We do not accept cancellations by voice mail or e-mail.
I am moving, can I cancel my Membership with no penalty?
The Membership Agreement may be cancelled by giving us 15 days written notice prior to your next payment date. You must come in and complete the Sackville Sports Stadium Resignation Request Form. Membership cancellation requests will not be authorized if the member’s membership dues payments or any or all portions of their membership fee or dues are in arrears. We do not accept cancellations by voice mail or e-mail.
I need to cancel due to medical reasons. Can I cancel with no penalty?
The Membership Agreement may be cancelled by giving us 15 days written notice prior to your next payment date. You must come in and complete the Sackville Sports Stadium Resignation Request Form. Membership cancellation requests will not be authorized if the member’s membership dues payments or any or all portions of their membership fee or dues are in arrears. We do not accept cancellations by voice mail or e-mail.
I am not using my Membership often, can I transfer my Membership?
No we do not transfer memberships. You will need to cancel your membership by giving us 15 days written notice prior to your next payment date. You must come in and complete the Sackville Sports Stadium Resignation Request Form. Membership cancellation requests will not be authorized if the member’s membership dues payments or any or all portions of their membership fee or dues are in arrears. We do not accept cancellations by voice mail or e-mail.
I currently have a Membership; can I add someone onto it?
Absolutely! Please come in to speak with one of our Client Services Representatives to fill out the form and to learn of any extra costs associated with adding onto the Membership.
I currently have a Membership with another Family Member; can I remove him / her?
Yes you can downgrade your membership. Please come in to speak with one of our Front Desk Receptionists to fill out the required form. There is a $35 admin fee applied for downgrading your membership.
When does the Membership Agreement start?
You have an agreement with us once you have signed the agreement and we have accepted it. If for any reason there was a miscalculation in your Membership Agreement, we have 5 business days after the agreement has been signed to correct it.
Can I change my mind after signing the Membership Agreement?
You can cancel your agreement during your comfort guarantee period. You have 5 business days from the date you sign your initial agreement . This is only applicable for new membership agreements.
